I can access Tesco.com but i can not go to the grocery section as apparently my computer has failed a security check, well this is the first time I’ve seen this and i regularly shop for groceries with Tesco Online plus nothing has changed with my computer and by the way i can access all the other supermarkets online without any problems??? When I check out in the Tesco online grocery, the page keeps saying that”Sorry, an error has occurred. Due to the sheer scale of this comment community, we are not able to give each post the same level of attention, but we have preserved this area in the interests of open debate. I’ve used 2 different cards and I know both are working fine, I’ve logged in but no way available to book a slot, I’m in Norfolk (tried incognito). I tried with another browser and got some collect slots free, but when I try and reserve one nothing happens. Anyone else got same problem? Tesco is the leading grocer in the UK, accounting for 25% of all grocery sales offline and 43% of all grocery sales online [1]. Rang tesco customer service was told they are having problems with chrome. Hexham, Northumberland. Now doesn’t even show any orders, can’t add items to basket or book any new delivery slots. Last checked 12 hours 22 mins ago.

They told me the website was running a bit slow and that there were a few issues which were on the fast track to being sorted out. I referred their customer complaints dept.

Tried on tablet, phone and desktop with no luck. Got through to customer service. (500) [])), +((!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+[])+(!+[]+(!![])+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]-(!![]))+(!+[]+(!![])+!![]+!![])+(+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![])+(+!![]))/+((!+[]+(!![])-[]+[])+(!+[]+(!![])-[])+(!+[]-(!![]))+(!+[]+(!![])+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!! Monday 19th June….trying to order my groceries for delivery…page keeps saying “an error has occurred..refresh page”…Been trying for ages. I have been shopping with Tesco online for years. We’ve been online customers for years and had no problems until the other week when a new website was introduced. I have tried to pay about 5 times now and the same thing keeps happening. Crashed at checkout, second time in a week. 500 Error message when you try to ammed order Cardiff. haverfordwest Wales uk. I know. Pigs might fly. No confirmation, no pending order on “My Orders” screen, no email. Get so far inputting last 3 digits of card but then nothing. In the queue for over an hour – don’t care about the reduction, just wanted to buy a jumper!!!! Trying to order for the first time on the Tesco site. Have been trying all day and no further ahead. I did and once I deleted them payment went through. THERE WAS NOTHING AT ALL WRONG WITH THE WEBSITE AS IT WAS, I NEVER HAD ANY PROBLEMS WITH IT ANYWAY. There is no impact to the Tesco Bank mobile application. The blue bar displays the response time, which is better when smaller. Eventually allowed to sign in and then it displayed wrong page when paying… Anyone else got this problem of GATEWAY problem. As we use O2’s network, check your postcode on their live status checker for the most up-to-date information of the signal where you are. Cannot amend my order as can’t even log in. They have lost my custom. I am in London and my orders come from the Enfield site. Grocery section not working in Felsted – and we need to make changes to our order in the next couple of hours!!! Tried with both IE & Chrome also advised by Tesco to try in private with the same result, others are also saying the app has the same issue so I haven’t bothered downloading it. Shareholders peeved over the Booker deal will be harder to please, but then they will get to vote on it in due course. Managed to book a slot for 4 weeks time on 21st May but been unable to check out since midnight (now 2:40am). I also can’t get past the payment page for online clothing, websites crashes at checkout for online clothing.

How long will it take to fix? doesnt show any delivery slots whatsoever. Not going to shop on it, ridiculous. Keep suggesting I use justanswer. Eve, Wasnt working yesterday (access denied) then was this morning but now off again. Phoned Tesco they had no idea of any problems but she did offer to change from chrome to other browsers, tried Internet Explorer managed to pay this time page didn’t freeze. Currently having problems with placing a grocery order for Click & Collect tomorrow – ready for my daughter’s birthday party. If it were me, I’d go elsewhere, but it’s for my mum, and she won’t shop anywhere else. So much for progress.

Really really bad service from Tesco, Ths 10 Sept 15:45 – booking service gives “oops that was an error” and has done since Tuesday 8 Sept, last 4 days checking morning noon and night [])), +((!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+[])+(+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![])+(!+[]-(!![]))+(!+[]+(!![])+!![]+!![])+(!+[]+(!![])-[])+(!+[]+(!![])+!![]+!![])+(!+[]+(!![])+!![]))/+((!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+[])+(!+[]+(!![])+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![])+(!+[]+(!![])-[])+(+!![])+(!+[]+(!![])+!![]+!![])+(!+[]+(!![])-[])+(+!! Thought you were better than that. I have now deleted the items but site now behaving as if I am starting a new order , tried to change the amount of an item from 2 to 3 and behold none in the basket ! How do we get a reschedule? and when I go to pay it gives that error, strugglin teignmouth devon got a slot had a basket full and slot gone this is unfair i feel Bummer. Haha.. Abingdon, Oxfordshire, Not letting me buy either. I am in the Birmingham area. postcode is M328QB. Leicester. Still having issues with Tesco website and mobile app today, and have been for well over a week, here in East Sussex. “If it ain’t broke don’t fix it!” This so called new website has had me unable to buy one thing from Tesco for 4 weeks. Seriously. If Tesco’s online business is so big it should invest in better datacentres and infrastructure to ensure it keeps running. In Swansea area. Trying to check out but won’t take payment. (In London). Every time I add something to my basket it automatically removes it!

Manchester: M20. Couldn’t get a delivery slot. Can you really afford to lose all of the older customers who of necessity need a bigger screen. Or is it just that they are incredibly thick and stubborn about their new website and don’t care that people can’t use it? Messed things up good and proper just ready for the Christmas rush haven’t you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managed to save my items and go through the order process but with only half my order done. Payment keeps failing, does anyone know what will happen if we can’t make payment by my slot time? Used explorer..Works fine, Unable to pay. You’re now in a queue to shop with us. EVERY SINGLE TIME I’ve ever attempted to view the site it’s been down. No luck. The supermarket says it is 'working hard' to fix the problem which may have affected up to 10 per cent of customers, Find your bookmarks in your Independent Premium section, under my profile. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.).

no parking places at my local tesco and the large one is too large to walk around – i simply wont manage! This is crazy, you have had the new website up since September and still haven’t got it sorted. Have had problems all day saying, server down, have now done order but can’t checkout, Having trouble with tesco direct website. Getting the opps page that everyone else is reporting. Cannot book a delivery slot – Tesco customer services have no idea why not. Their servers are overloaded and they’ve had problems like this previously at busy times.

Now it gets stuck on the main page the message about accepting cookies seems to be the culprit. The pressure to sacrifice profit by cutting prices, including any savings derived from buying Booker, will intensify. I tried on my smart phone, my laptop and a kindle fire.

Fails check out on XP Pro Chrome & IE.

Wish I could even load the site properly. West wales, tesco grocies wont let u book a delivery slot, i used Tesco every week on my laptop which isn’t that old and suddenly i’m getting this message “Access Denied”, You don’t have permission to access “http://groceries.tesco.com/groceries/delivery/default.aspx?” on this server. Exact same problems since new website, we have been online customers for years, will have to go to acado if they don’t fix these issues.

Not allowing me to check out. Tried again and again they said it did not go through. Error loading data when booking a slot. I logged in yesterday no problems, but now I have no access.

I have been trying to place an online shop, when I get to the checkout, the total amount to pay is completely different from the basket total. You can also update your account details and manage your Clubcard, including checking your points.

Same negative experience.

These types of outages are unacceptable for such a large company making massive profits.

Rubbish new site Tesco! I’m in Watford and have been rying to buy a phone from Tesco Direct for several hours. Each time managed to pay via the app.

No delivery slots available.

Couldn’t book a delivery slot Sunday and still can’t 5am Monday morning. Tesco app on my phone works fine and on my Mothers new laptop but on my PC it keeps erroring.

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